Privacy Policy

Last updated: 25 October 2026

GC Web Design Plus (ABN: [to be added]) (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to gcwebdesignplus.com and to any dealings you have with us.

1. What we collect

We only collect personal information that is reasonably necessary for our business. Through our website forms we collect:

• Business name, and optionally your website, Facebook page and Instagram handle
• Your name, email address and phone number
• Details you choose to tell us about your business
• The plan you are interested in

We also automatically collect technical information when you visit our website, such as your IP address, device and browser type, pages viewed, referring site and approximate location, using cookies and similar technologies (see section 4). If you contact us by phone, email, text or social media we keep a record of that communication.

You can deal with us anonymously or using a pseudonym where that is practical, but we will usually need your name and contact details to quote, book or provide a service.

2. Why we collect it

• To review your business online presence and prepare a quote
• To respond to your enquiry and provide, manage and support our website and managed marketing services
• To run social media, email marketing and other bots and campaigns on your behalf, where you engage us to
• To send you service updates and, where you have agreed or would reasonably expect it, marketing (you can opt out at any time; see section 6)
• To measure and improve our website and advertising, including Google and Meta (Facebook and Instagram) ads
• To meet our legal, tax and insurance obligations and to protect our rights

3. How we collect it

We collect information directly from you (through our website forms, phone, email, text and social media), automatically through cookies and analytics tools, and occasionally from third parties such as advertising platforms or people who refer you to us.

4. Cookies, analytics and advertising

Our website uses cookies and similar technologies. Some are needed for the site to work; others help us understand how the site is used and show relevant ads. We may use:

• Google Analytics and Google Tag Manager to measure website traffic and how visitors use the site.
• Google Ads conversion tracking and remarketing, to measure ad results and show our ads to people who have visited our site, on Google and partner websites.
• Meta Pixel (Facebook and Instagram) conversion tracking and remarketing, to measure ad results and show our ads to people who have visited our site.

These providers may set their own cookies, collect information about your visit (such as pages viewed and actions taken) and combine it with other information they hold, under their own privacy policies. We do not sell your personal information.

Your choices: you can block or delete cookies in your browser settings, and you can opt out of personalised advertising and analytics here:

• Google Ads Settings: adssettings.google.com
• Google Analytics opt-out browser add-on: tools.google.com/dlpage/gaoptout
• How Google uses data from sites that use its services: policies.google.com/technologies/partner-sites
• Meta ad preferences: facebook.com/adpreferences
• Industry opt-outs: aboutads.info and youronlinechoices.com

5. Who we disclose it to

We disclose personal information only for the purposes above, to:

• service providers who help us run the business, such as website hosting (Vercel), email and cloud software (for example Google Workspace), booking, payment, accounting and messaging providers;
• advertising and analytics providers (Google and Meta) as described in section 4;
• our professional advisers and insurers; and
• government agencies or others where required or authorised by law.

Overseas disclosure: some of these providers store or process information outside Australia, including in the United States and other countries where their servers are located. We take reasonable steps to make sure they handle your information consistently with the APPs.

6. Marketing

We will only send you marketing messages where permitted by the Spam Act 2003 (Cth) and the Privacy Act. Every marketing email or text includes a way to unsubscribe, or you can contact us to opt out at any time.

7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, including secure (HTTPS) website forms, access-controlled accounts and reputable service providers. No method of transmission over the internet is completely secure. We keep personal information only as long as we need it for the purposes above or as required by law (for example tax records), then securely delete or de-identify it.

8. Access and correction

You can ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We will respond within a reasonable time (usually 30 days). If we refuse a request, we will tell you why and how to complain.

9. Data breaches

If a data breach is likely to result in serious harm, we will notify affected people and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.

10. Complaints

If you have a concern about how we have handled your personal information, please contact us first in writing using the details below. We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner: oaic.gov.au, phone 1300 363 992.

11. Contact us

GC Web Design Plus
Phone: 0404 450 634
Email: info@gcwebdesignplus.com

12. Changes to this policy

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.